I need to add "Application Feedback" functionality to all of our existing web applications (ASP.NET). The purpose of this is for the user to be able to click "Give Feedback" to give feedback regarding the app they're using. Say they want to submit a suggestion for an enhancement, report a "bug", etc. They'll click this "link".
So, with these requirements in mind, I think the easiest, most simplest solution, considering that this functionality will have to be added to all existing web apps, will be to create a separate application, called something like "AppFeedback". This will be a single page, ASP.NET app. The hyperlink that will be tied to "Give Feedback" will be the URL for this new AppFeedback app. The hyperlink will open in a new window (a small, resized popup). The URL will contain query string parameters for appName and userId. So, something like http://server/AppFeedback?appName=myAppName&userId=mike. When the user is on this popup window, they will provide feedback in the feedback text box and click Submit. Clicking Submit will save the feedback data to a common Feedback database - it will insert the Feedback comment, the app's name (from the query string), and the current user Id.
QUESTION: Do you recommend a different approach? I'm not entirely confident in this approach as I've never done something like this before. Is there anything about this approach that concerns you? This is not an opinion based question, I'm soliciting feedback as to whether this approach is decent, given common best practices.
